Current Vacancies Tearoom Assistant Type: Casual Hours: Full day & half day shifts available. Salary: Based on experience Closing Date: Ongoing- This recruitment will be closed as soon as sufficient applications have been received, so it is advised to apply as soon as possible The Tearoom Assistant will provide flexible cover on weekdays, weekends, Bank Holidays and occasional evenings in the Museum’s Tea Room- with occasional cover also required in the Museum’s visitor welcome and shop, in addition to other duties such as setting up for Museum events in the Museum’s grounds and room set up and take down for hospitality functions, and general cleaning. As the face of the museum, you will need to be friendly, helpful, flexible, and welcoming. Ensure that all Museum visitors and customers receive great customer service. You will also be required to take a proactive approach to maintaining the museums high standards of presentation. Key tasks Provide a high level of excellent customer service to all visitors. Take, prepare and serve customers orders including hot and cold drinks such as coffee, tea, and speciality beverages drinks, hot and cold food in accordance with all food safety legislation and food hygiene practices Follow all Museum guidelines and procedures in relation to the preparation, serving and storage of food and drink ensuring in particular that allergen controls are adhered to and not compromised. Ensure tables are cleared and re-set for customers, keep the servery area clean and undertake regular cleaning of equipment, washing up, rubbish disposal etc. Assist with deliveries and the storage of stock. Re-stock customer self-service displays implementing a ‘stock rotation’ system, ensuring stock levels are communicated to the relevant managers in a timely manner. Provide a high standard of service to private bookings and assist with the set up and takedown of private bookings Front of House Assistant Type: Casual Hours: Full day & half day shifts available. Salary: Based on experience Closing Date: Ongoing- This recruitment will be closed as soon as sufficient applications have been received, so it is advised to apply as soon as possible Front of House Assistants provide flexible cover on weekdays, weekends, Bank Holidays and occasional evening opening in the Museum’s Entrance and Shop and in the Tea Room, in addition to other duties such as setting up for Museum events in the Museum’s grounds and room set up and take down for hospitality functions, and general cleaning. As the face of the museum, you will need to be friendly, helpful, flexible, and welcoming. Ensure that all Museum visitors and customers receive great customer service whatever role the jobholder is undertaking, whether in the Museum’s Tea Room and Shop, at a stall at a Museum event, serving and assisting customers at hospitality functions, such as weddings and meetings, or behind the scenes. To apply, please send your CV and cover letter to officeadmin@avoncroft.org.uk
