Current Vacancies Learning & Engagement Facilitators Would you like to be part of a vibrant engagement team? Are you passionate about delivering memorable learning activities for a range of audiences, including school pupils, families and adult learners? If the answer is ‘yes’, we would love to hear from you. We are seeking casual Learning and Engagement Facilitators to join our team to deliver a range of hands-on activities related to the Museum and its collections, including workshops, courses, tours and heritage crafts. Job description & Person Specification Application Please include your CV and cover letter, demonstrating how you meet the essential and desirable criteria outlined in the person specification, must be sent to us by email by midnight on the 31st July. Please note that unless a cover letter is attached, your application will not be considered. A CV alone is not sufficient. Electronic applications to: collections@avoncroft.org.uk Headed: ‘Ref: Avoncroft Learning and Engagement Facilitator Recruitment Shortlisting will take place on week commencing the 3rd August. Shortlisted candidates will be notified as soon as possible thereafter and by 7th August at the latest. Interviews Interviews will take place Wednesday12th August. Interviewees will be shown round the museum by staff who are able to answer your questions. Interview – Collections and Interpretation Manager and a current Learning and Engagement Facilitator. Decisions Following the last candidate’s interview, a meeting of the panel will take place and a decision will be made. You will be informed of our decision within seven days, subject to references. Catering and Retail Supervisor Type: Permanent Hours: 4 days per week (averaged throughout the year) Salary: £20,000 pro-rata (FTE £25,000 per annum) Join the team at Avoncroft Museum and play a key role in creating an excellent visitor experience. We are looking for an enthusiastic, organised and hands-on Catering and Retail Supervisor to oversee the day-to-day operation of our catering and retail offer. This varied role combines leadership, customer service and practical kitchen duties, ensuring our visitors receive a warm welcome and high-quality service while supporting the Museum’s commercial success. If you thrive in a busy environment, enjoy leading a team and are passionate about delivering exceptional customer experiences, we’d love to hear from you. The role averages four days per week throughout the year, includes a generous holiday allowance and pension scheme. Apply by email with CV and covering letter by July 22nd Interviews will be held during the last week in July Download job description Tearoom Cook Type: Casual Hours: Full day & half day shifts Salary: Based upon experience We are looking for a skilled and enthusiastic Cook to join our tearoom team at Avoncroft Museum. This is a hands-on role preparing high-quality, freshly made food for our visitors, with a strong focus on traditional tearoom offerings and excellent presentation. Set within a unique open-air museum, the tearoom plays a key part in the visitor experience, and you’ll help ensure every guest leaves satisfied. Key Responsibilities Prepare and cook a range of tearoom dishes including light lunches, soups, sandwiches, cakes, and seasonal specials Bake fresh cakes, scones, and other sweet items daily Maintain high standards of food hygiene and kitchen cleanliness Manage stock, deliveries, and reduce food waste Work efficiently during busy service periods, including weekends and events Contribute ideas for menu development, including seasonal and themed offerings What We’re Looking For Previous experience as a cook or chef (café/tearoom experience desirable) Strong baking skills, particularly for traditional British tearoom items Good understanding of food hygiene and safety standards Ability to work both independently and as part of a small team Positive, flexible attitude with a focus on quality and consistency Interest in heritage, museums, or visitor attractions is a bonus Why Join Us? Work in a unique and historic setting Be part of a friendly and supportive team Opportunity to contribute creatively to menus and seasonal event How to Apply Please send your CV and a short covering statement outlining your experience and interest in the role to: contacts@avoncroft.org.uk Tearoom Assistant Type: Casual Hours: Full day & some half day shifts available. Salary: National Living Wage Minimum Age: Sixteen Closing Date: Ongoing- This recruitment will be closed as soon as sufficient applications have been received, so it is advised to apply as soon as possible The Tearoom Assistant will provide flexible cover on weekdays, weekends, Bank Holidays and occasional evenings in the Museum’s Tea Room- with occasional cover also required in the Museum’s visitor welcome and shop, in addition to other duties such as setting up for Museum events in the Museum’s grounds and room set up and take down for hospitality functions, and general cleaning. As the face of the museum, you will need to be friendly, helpful, flexible, and welcoming. Ensure that all Museum visitors and customers receive great customer service. You will also be required to take a proactive approach to maintaining the museums high standards of presentation. Key tasks Provide a high level of excellent customer service to all visitors. Take, prepare and serve customers orders including hot and cold drinks such as coffee, tea, and speciality beverages drinks, hot and cold food in accordance with all food safety legislation and food hygiene practices Follow all Museum guidelines and procedures in relation to the preparation, serving and storage of food and drink ensuring in particular that allergen controls are adhered to and not compromised. Ensure tables are cleared and re-set for customers, keep the servery area clean and undertake regular cleaning of equipment, washing up, rubbish disposal etc. Assist with deliveries and the storage of stock. Re-stock customer self-service displays implementing a ‘stock rotation’ system, ensuring stock levels are communicated to the relevant managers in a timely manner. Provide a high standard of service to private bookings and assist with the set up and takedown of private bookings
